Question 1

Do we have to wait on you to see the clinic model?

Accepted Answer

No. The student clinic one-pager is public. The booking path at /book sells a ticket — date, time, and length only. It is not the live ASMMW calendar. Tours book on the calendar when it is live — we do not email two times back and forth.

Question 2

Is MEOS only a clinic scheduler?

Accepted Answer

No. MEOS covers enrollment, tuition, the calendar, clinic, SOAP, hours, skill sign-off, and state reporting. Student clinic is how most schools start. Those records stay together.

Question 3

Can a clinic client pick their student?

Accepted Answer

No. They buy a ticket — date, time, and length. Your instructor assigns the student after intake. That is the teaching-clinic rule.

Question 4

Is SOAP HIPAA-covered?

Accepted Answer

Usually no for massage student clinic. We still lock signed notes, limit who can open them, and keep a record of who signed.

Question 5

What does MEOS replace first?

Accepted Answer

Student clinic on MassageBook, plus the spreadsheet you use to remember who is enrolled and who paid. Evolve can stay until a later LMS. You keep Stripe and QuickBooks.

Question 6

We run more than one student class. Do clients need a login per class?

Accepted Answer

No. The school is one booking system. Classes stay separate for staff and students to navigate — a student only sees their class. The client keeps one profile, one intake packet, and can see availability across classes. Credits and gift certificates move with them.

Question 7

Can students pay tuition in MEOS?

Accepted Answer

Yes. Plans, card charges through Stripe, and manual cash or Zelle against the same balance.

Question 8

What state report do you generate?

Accepted Answer

Arizona PPSE annual enrollment is first, because that is the pilot school. Other states follow the schools that buy.

Question 9

Who is this for?

Accepted Answer

The owner or director of a U.S. massage school, about 10 to 500 students a year. If you run a franchise spa, you want a spa system. MEOS is for the school that trains those therapists.

Question 10

Is the school already running on MEOS?

Accepted Answer

Not yet. ASMMW is the pilot we are building with. We will not say it is live until MassageBook is off the new appointments.

Question 11

What happens on the 20-min tour?

Accepted Answer

We walk the clinic model: the ticket the client buys, the intake gate, and how the instructor assigns for learning. You can read the one-pager first. You are not buying on the call.

Question 12

Do you share or sell our school's data?

Accepted Answer

Never. We do not sell or share your data with other schools, advertisers, or brokers. Privacy is public — open it from the footer.

The one-pager your front desk can run tomorrow.